Terms & Conditions 

• Payment is only accepted by Credit or Debit Card.

• Outfits are only delivered to the Credit/Debit Card holders address, unless otherwise agreed.

• Goods are hired to the customer on the understanding that they shall be returned undamaged and in good condition on the agreed date. 

• Any outfit returned heavily soiled may be charged an additional cleaning fee of up to £20 per item and in extreme cases, will be asked to cover the cost to replace the the item/s.

• The hirer will be held responsible and liable for any loss or damage to any of the outfit/s hired under their name for the duration of the hire (except whilst in courier transit).

• Customers measurements are final.

• Notification will be given to the card holder before any payment or excess charge is debited from the hirers Credit Card.

• Un-repairable, missing or damaged to any of the outfits or accessories hired in the customers name will result in the customer being charged the full cost to replace or repair any damaged or missing item/s.

• Failing to return the item on the agreed date may result in the customer being charged an extended hire charge for every day overdue (see below for day rates) unless the courier is at fault.

• We take great care to ensure that each outfit and accessories are packed correctly however customers should double check the contents of their outfit/s upon delivery. Any missing or damaged items must be reported back to us on the day of delivery. Failing to report any missing or damaged items could result in the customer being charged the full cost to replace or repair the item/s.

• Cancellations are only accepted by telephone and penalty charges may apply. Orders canceled more than 14 days before delivery - No Charge. Orders canceled between 8 and 14 days before delivery - £10 per outfit. Orders canceled 7 days or less before delivery - £20 per outfit.